Effective Date: January 29, 2025
MANCreatives.com stands behind the quality of our products and services. We offer a comprehensive warranty to ensure customer satisfaction and product reliability.
Warranty Coverage
- Standard Warranty (6 Months):
- All purchases are covered under a 6-month warranty against defects in materials and workmanship.
- This warranty covers manufacturing defects, structural integrity, and functional performance under normal use.
- Exclusions include damage due to misuse, accidental damage, improper maintenance, or unauthorized modifications.
- Extended Warranty (1 Year):
- Customers who opt for our retainer fee program receive an extended 1-year warranty.
- This extension provides additional coverage, ensuring continued protection against defects for up to 12 months from the date of purchase.
Warranty Claim Process
- To file a claim, clients must provide a description of the issue.
- Claims can be submitted via sales@mancreatives.com
- If approved, MAN Creatives will either repair, replace, or issue a store credit at our discretion.
Limitations & Exclusions
- The warranty does not cover compromised plugins such as nulled, pirated or any similar application or service or unauthorized repairs.
- The warranty is non-transferable and applies only to the original purchaser.
Additional Terms
- MANCreatives reserves the right to modify or update this warranty policy at any time.
- The decision to repair, replace, or provide a store credit is at the sole discretion of MANCreatives.
For further inquiries, please contact us at marco@mancreatives.com